Beneful Lawsuit, Fact or Fiction?

Beneful Lawsuit, Fact or Fiction?

As social media has become such a large part of our life we are more exposed to stories of misfortune in the media.  After hearing about the lawsuit we talked directly to Purina to get some information.  The official reply from Purina is as follows.


First and foremost, there are no quality issues with Beneful.  Beneful is a high quality, nutritious food enjoyed by millions of dogs every day. In fact, in 2014, nearly 1.5 billion Beneful meals were served to millions of happy, healthy dogs who enjoy and thrive on this food.  Recently, a class action lawsuit was filed against Beneful in Northern California.  We believe the lawsuit is baseless, and we intend to vigorously defend ourselves and our brand.  Beneful had two previous class action suits filed in recent years with similar baseless allegations, and both were dismissed by the courts.  Class action suits are common in business these days.  They are not indicative of a product issue.  Beneful is backed by Purina’s strict quality controls and comprehensive food safety program.  Like other pet foods, Beneful is occasionally the subject of social media-driven misinformation.  On-line postings often contain false, unsupported and misleading allegations that cause undue concern and confusion for our Beneful customers.  Bottom line:  Consumers can continue to feed Beneful with total confidence.
At Purina we’re passionate about pets.  We encourage anyone with a comment or question about Purina to contact us directly at the toll-free number on every package.
For answers to FAQs about Beneful, go to

How does Purina® ensure the quality of its products?

The quality and safety of our products are our top priorities, and our quality control procedures are among the strictest in the industry. Our sophisticated tracking system ensures raw ingredients are tracked from time of receipt at our plants, through their inclusion in finished products, and on to retail stores.Suppliers of ingredients for our products must meet our stringent standards for ingredient specifications, product safety, sanitation and manufacturing practices. Our products are produced under strict processing standards to ensure high quality is maintained in our products.

Additionally, pet foods are among the most highly regulated products and are subject to federal law, including FDA and USDA regulations, and state laws, as well as many of the laws that regulate the labeling and distribution of human foods.

What is propylene glycol? Is that similar to antifreeze?

Each product is formulated with the correct balance of ingredients, each with a specific purpose. We use propylene glycol to help keep the semi-moist kibbles soft and moist.Propylene glycol is quite different from ethylene glycol, the anti-freeze used in automobiles. Propylene glycol is approved as a food additive in human food and in feed for animals, except cats, in the U.S., Canada and the European Union.

Ethylene glycol — not propylene glycol — is the active compound in most automobile radiator anti-freeze solutions, and is toxic to animals and humans when ingested. Propylene glycol has a different molecular structure, giving it different properties and allowing it to be used safely in animal feed, except for cats, as well as in human foods, such as cake mixes, salad dressings, soft drinks, popcorn, food coloring, fat-free ice cream and sour cream.

Propylene glycol can be used as a non-toxic anti-freeze, just as salt can be used as an “anti-freeze.” The differences in the molecular make-up of propylene glycol and ethylene glycol have significantly different impacts on health and safety for humans and pets. Propylene glycol is approved for use by the Food and Drug Administration (FDA).

Do you test for aflatoxins?

Yes. We have a meticulous quality assurance program for every incoming load of ingredients. We have ingredient specialists at each of our North American Purina® pet food manufacturing facilities, who are trained to sample and analyze incoming grain. Our grain testing program helps ensure only high-quality grains are used in our products. This testing is part of our comprehensive food safety and HACCP programsWe maintain a strict code of standards for buying, storing and processing ingredients used in Purina® pet foods, including grains. Every supplier of ingredients for Purina® pet food must meet stringent standards for ingredient specification, product safety, sanitation and good manufacturing practices. Our quality assurance standards are among the strictest in the pet food industry.

2 responses to “Beneful Lawsuit, Fact or Fiction?”

  1. Jason says:

    This is nothing more than an ad for Purina. Where’s the counter point? When a company such as theirs is facing so many sicknesses and deaths, and you post such praise of them, it makes one wonder. A responsible vet wouldn’t post word for word the reply from a large corporation without questioning something about it. So enjoy all the sick dogs you will get to treat for suggesting owners continue to feed this “food.”

    • cypressviewvet says:

      Another thing to check out is regarding this very topic. This rumor circulates the internet periodically. We speak from what we see and have seen no ill effects from feeding this companies food. I personally feed my dogs Purina and will continue to since they do so well on it.